Controlled operations
Safe automation for IT operations
We help IT teams safely run automated actions during incidents with approvals and full audit logs. A safety layer on top of the automations you already run, not a vague “AI platform.”
Built for teams that need a reliable control layer during incidents: clear ownership, guarded execution, and an auditable record of every high-impact action.
What you actually click
Three routes you will live in during an incident — incidents for state, automations for guarded change, audit for proof.
Incidents
checkout-api · high · mitigating
Timeline · owner · linked runbook
Automations
Playbook: scale-out edge
Simulated steps · no production calls until approved
Audit
incident.status_updated automation.dry_run approval.recorded
Append-oriented · export where enabled
How Shynvo runs an incident
Read this like a storyboard; each step maps to a real route in the console.
Example: server signal → incident opens → runbook + Copilot → dry-run playbook → approval recorded → execute via connector → audit + export
Incident detected
Monitoring webhook, HTTP ingest token, or a responder opens an incident manually — one controlled record.
Shynvo loads a controlled workflow
Assign owner, link a service, attach a versioned runbook — everyone sees the same checklist.
Suggested automation appears
Playbooks (and Copilot triage) propose the next mechanical step — still read-only until you promote it.
Approval required
High-risk actions wait for an explicit approval record before execution.
Automation runs through your connectors
Execution happens only after dry-run review and policy checks you configure.
Everything is logged
Status, approvals, and automation-related events land in the activity log — plus incident export where enabled.
Guarded automation — the mechanics
Every line here maps to a console screen and operational control teams can apply in day-to-day response.
Dry-run mode
In consoleRun playbooks in simulation first so responders see intent and blast radius before any production call.
Open in console →Approval gates
In consoleRecord an explicit decision before high-risk automation proceeds — not a Slack thread that disappears.
Open in console →Execution & activity log
In consoleStatus changes, ingest, keys, billing sync, and automation-related events in one append-oriented trail.
Open in console →Incidents & timeline
In consoleOpen incidents, attach owner and runbook, update status; timeline reflects audit when append is enabled.
Open in console →Team roles beyond owner
RoadmapToday isolation is per Supabase user with RLS; delegated approvers and scoped roles are planned next.
Learn more →Policy DSL & automatic rollback
RoadmapFlows are opinionated today; configurable policies and automated rollback hooks ship as the stack matures.
Learn more →
Concrete outcomes
Operational outcomes you can assign an owner to — phrased the way on-call engineers and change managers actually talk.
Restart failing services with approval
Wire a playbook, dry-run impact, get a recorded approval, then execute through your automation connector.
Rollback or mitigate bad deployments
Pair Copilot checklists with automation dry-runs so the team agrees on the smallest safe step before touching prod.
Handle alerts with controlled automation
HTTP ingest opens or dedupes incidents; responders link runbooks and only then promote actions out of simulation.
Track every production change
Keep status, approvals, and automation events in one audit trail — export incident notes when compliance asks.
Control and visibility
Focused on the work after the page: safer change, clearer ownership, and evidence you can replay in review.
- Open in console →
Incident snapshot
Command center shows open vs resolved counts, severity mix, and recent rows — managers see posture without digging.
- Open in console →
Per-incident timeline
Status and context updates flow into a single thread when audit append is configured — fewer scattered threads.
- Open in console →
Automation history
Dry-runs and approvals land in the same activity log as incidents — one timeline for reviewers.
- Open in console →
Operational metrics
Track MTTR, automation success rates, and change outcomes to guide response quality and review.
Modules
Three lenses on the same spine: triage with Copilot, change with guarded automations, procedure with runbooks — each opens in the console on its own route.
Incident Copilot
Structured triage and suggested next steps from connected signals, with explicit human checkpoints.
- Alert correlation
- Suggested runbooks
- Evidence handoff
Automation Engine
Playbooks with dry-runs and approvals before changes leave the controlled path.
- Approval workflows
- Environment guardrails
- Idempotent actions
Runbook Intelligence
Versioned procedures and checks, updated as you learn from incidents.
- Version history
- Step-level checks
- Post-incident learning
Service status
Optional connectors your administrator can enable. When none are configured, the console still runs with built-in defaults.
- 09:14:46Reasoning: not configured
- 09:14:46Automation: not configured
Evidence you can show auditors
The activity log is append-oriented: billing webhooks, API keys, approvals, status changes, and automation events in one place. Export paths grow with your plan.
Preview after sign-in →Event format preview
{
"event_type": "incident.context_updated",
"details": { "incident_id": "a1b2c3d4-…" }
}Governance and access
Evidence, authorization, and credentials — alongside the modules above, not bolted on as an afterthought.
Integrations and console
Reasoning and automation live in the same workspace after you sign in. Connector configuration is under Settings — see the integrations overview for what ships today and what is planned.
- Copilot — incident triage and chat
- Automations — playbooks and dry-runs